Ticket Information

Tickets to First Arena events including Jackals hockey games may be purchased online and printed from home using Tickets.com, by calling (607) 734-7825, or by visiting the First Arena Box Office.

First Arena Box Office hours are as follows:

Monday - Friday: 11:00 a.m. to 2:00 p.m.
Saturday and Sunday (non-event days): Closed
Saturday and Sunday (event days): Open four (4) hours prior to event start time (eg, 7:05 p.m. Jackals game - box office opens at 3:00 p.m.).


Children (12 and under) and senior citizens (65 and older) receive $2 discounts to many First Arena events.

Lap seat tickets for children under 2 are required for all First Arena events unless otherwise stated.

Children (2 and under) are eligible for $3 lap tickets to many First Arena events.

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